Overall Rating:

By Anonymous on Thursday, March 18, 2010

Visitor Review
This visitor did not leave a comment.

Service	Condition	Cleanliness	Comfort	Overall
5	4	4	4	4

Overall Rating:

"Far from the strip, far from excellence."
By Jen of Philadelphia, PA on Sunday, February 28, 2010

Visitor Review
I booked this hotel since I had a night to redeem (after 10 bookings with hotels.com). It seemed the biggest bang for my buck and a night in AC sounded great. At check in, absolutely nothing was explained except to say what our room number was. The whole reason we went was to visit the famous "pool": a bar/pool up till 7pm, club at night. Except we got there at 4:30pm and they closed it early for a "private party" in which you'd have to pay $35 just to get in (no specials on alcohol). Thanks for the heads up, Harrah's. When we went to take showers, (the room itself was nice), there was only one towel, and after calling housekeeping several times, never got another towel. No robes, not really anything to make it special. The next day we went to the pool, no pool service and it smelled like old alcohol and mixed drinks. Again, went to take a shower, housekeeping was right there at our door but magically had no towels and were unwilling to get us any. On top of that, the water was cold. I've gotten better service at hostels, frankly. Overall, not worth it one little bit and I am by no means picky. I can't imagine having actually paid for that room and I will definitely never go back there in the future. Stay at the Borgata. They have an awesome dance club at least.

Service	Condition	Cleanliness	Comfort	Overall
1	3	5	4	2

Overall Rating:

"Harrah's - AC needs to clean up their act"
By Lydia of Cherry Hill, NJ on Monday, February 15, 2010

Visitor Review
The room is newly renovated and I was shocked at how dirty it was...I will take into consideration that it was a holiday weekend but I think it take more than a day to get that an inch plus of dust on the furniture. Once you find one thing dirty you begin to wonder how clean is everything else...I will not return to Harrah's anytime soon.

Service	Condition	Cleanliness	Comfort	Overall
3	1	1	4	2

Overall Rating:

"Harrahs in Atlantic City is Dirty"
By Stephanie of Delaware on Wednesday, February 10, 2010

Visitor Review
The room I stayed in was not clean. The shower was so clogged that I was taking a shower and bath at the same time. When asked for a room book for food services, I was hung up on. After 3 times, I still never received one. Upon checking out I spoke with a hotel representative who said he would take care of it by providing us with a room next time and I still have yet to receive a response. I was asked "why didn't you say something at the time of unhappiness?" Well would it have made a difference, when I was trying to enjoy the one night and first time in Atlantic City???? If I couldn't even get a food book, would someone have come to fix the shower? or clean the white markings on the bed skirt and couch??? This experience has made me look differently at Harrah's. I will not recommend to anyone. It was a rip off of my pocket.

Service	Condition	Cleanliness	Comfort	Overall
1	3	1	1	1

Overall Rating:

"Need Improvement"
By Anonymous on Wednesday, December 09, 2009

Visitor Review
For the cost of the room--there was only 1 elevator working in the tower we were in and the hotel staff did not seem to think this was an issue--took us 30 minutes to get back to our room to get our bags--by then it was past checkout and our room keys did not work--another 15 mins to get back down to the desk after I called from our floor and was told no one could help me unless i came down to the desk I wouldn't mind that answer if i was staying in a cheap hotel--but i was not

Service	Condition	Cleanliness	Comfort	Overall
3	3	5	5	4

Overall Rating:

By Anonymous on Sunday, December 06, 2009

Visitor Review
This visitor did not leave a comment.

Service	Condition	Cleanliness	Comfort	Overall
5	5	5	5	5

Overall Rating:

"Needs some places to eat and some general upkeep"
By Joanne of mout airy on Sunday, December 06, 2009

Visitor Review
As we were walking to our room on the 14th floor , it looked as though it hadn't been vacumed in weeks, we actually check our bed to make sure there were no bed bugs. The general cleanliness was not up to par for a nice casino. Half the places were closed to eat, we had to leave to have breakfast, overall very dissappointed. We also think Harrahs needs some new slots, the had alot of "oldies". The room was so noisy ,people were yelling in the middle of the night and I could hear the bed above me creaking, YUK!

Service	Condition	Cleanliness	Comfort	Overall
1	1	3	3	1

Overall Rating:

"Hv/Ac not accurate"
By Anonymous on Saturday, December 05, 2009

Visitor Review
Hotel was good value but temperature in the room was too high. I turned the temp to 60 ( lowest setting) but room stayed around 75...made stat a bit uncomfortable

Service	Condition	Cleanliness	Comfort	Overall
4	4	5	2	3

Overall Rating:

"Excellent Hotel, had a great time!"
By Anonymous on Tuesday, December 01, 2009

Visitor Review
This was my first time in Atlantic City & I was 100% satisfied with my stay. The staff was super nice & extremely accomodating. The atmosphere was a lot of fun & great for the younger crowd. The hotel was clean & maintained well.

Service	Condition	Cleanliness	Comfort	Overall
5	4	3	5	5

Overall Rating:

"Nice Hotel & Casino"
By Anonymous on Tuesday, December 01, 2009

Visitor Review
We stayed one night as guests in the hotel and enjoyed our stay. We spent some time in the casino and enjoyed the live music coming from Eden (a bar at the casino). The ATM machines charged a $5 fee so unless you have a PNC bank account, get cash ahead of time! They offere three different kinds of parking, so I chose "self park" because I figured it would be free. I found out as I was leaving that they charge $5 to park in the garage!!! I was very angry by this because I paid for a night in the hotel so I shouldn't be charged for parking. I can see a parking charge if I were just going to the casino, but not for staying in the hotel! Otherwise a very nice stay.

Service	Condition	Cleanliness	Comfort	Overall
4	4	4	4	4

Overall Rating:

"The Pool is Incredible!!!!"
By Anonymous on Wednesday, November 25, 2009

Visitor Review
The Pool is the Hottest nightblub in AC... Fun at night relaxing during the day!

Service	Condition	Cleanliness	Comfort	Overall
5	4	3	4	4

Overall Rating:

"Needs Improvement"
By Anthony of Kendall Park on Monday, November 23, 2009

Visitor Review
When i got to my room the door was propped open with a door stop, i hesitated before going in and eventually went in. i called the front desk who transfered me to housekeeping, no one from housekeeping answered so the phone system rolled me to the operator, who then transfered me back to the front desk after waiting 2-3minutes and no obe oicking up, i hung up!! The wallpaper next to the shower was peeling and what looked like mold was visible, the shower head was full of scum. Not pleasant at all.

Service	Condition	Cleanliness	Comfort	Overall
2	3	3	3	2

Overall Rating:

By Anonymous on Friday, November 20, 2009

Visitor Review
This visitor did not leave a comment.

Service	Condition	Cleanliness	Comfort	Overall
4	3	3	4	4

Overall Rating:

"hotel room"
By Anonymous on Thursday, November 05, 2009

Visitor Review
room was very hot. called maintance twice. not find properly

Service	Condition	Cleanliness	Comfort	Overall
4	4	3	2	4

Overall Rating:

"Don't go for the buffet... Well, just don't go period."
By Jude of Brooklyn on Wednesday, November 04, 2009

Visitor Review
Between the lobby that is impossible to navigate, the incredibly slow restaurant service, the cold and salty buffet, the spiderwebs in our room, and the used air filters hidden behind our sofa, our stay at Harrah's left a lot to be desired. In addition, upon check-in, I found that everything was automated. There was no body to talk to when getting our rooms keys, only a screen to touch, and again upon leaving when we would have liked to let some of our complaint be known there was only a touch screen kiosk to deal with. I found it cold and lacking the courteousness you get from an actual person.

Service	Condition	Cleanliness	Comfort	Overall
2	4	2	3	2

Overall Rating:

"Great comfy bed"
By Jess of Newark on Tuesday, November 03, 2009

Visitor Review
The room was good. Had a bay veiw. Nothing really surrpunding hotel so be prepared to pay for a taxi. King size bed was great. Only stayed for one night. The Pool party was good.

Service	Condition	Cleanliness	Comfort	Overall
4	4	4	5	4

Overall Rating:

"outstanding hotel for the cost"
By kathy of lititz on Monday, November 02, 2009

Visitor Review
we were close to the pool and places to eat

Service	Condition	Cleanliness	Comfort	Overall
4	4	5	5	5

Overall Rating:

"Unexpected pleasure"
By Julie of Laurel on Saturday, October 31, 2009

Visitor Review
I had a most pleasant stay at Harrah's. I was supposed to go with a friend, who last minute couldn't go. When I arrived to check in, and told the desk I only needed one bed, they upgraded me to a Junior Suite from a deluxe room. What an unexpected pleasure! The room had a living room and a bedroom, with a kingsize bed and 2 flatscreen tvs. The hotel itself is very well kept, the pool is especially nice, and adult only(they have a kids/family pool and activity area). I used the spa, which was quite lovely with all the "bells and whistles" included in the cost of any of the spa services. The cafe was very good but was not always available on the weekdays.(I was there sun to wed). The was always food available, either from the food court or a deli. There are 3 upscale restaurants available , steak seafood and Italian which I didn't use, so I can' say how good they are. The parking is cheap, and you get in and out privilages and can park free at their other hotels(Cesaers, Bally's, and one other I can't remember). There is a shuttle available but it doesn't run frequently enough. All in all, this was a very good experiance, and I'm sure I'll be going back.

Service	Condition	Cleanliness	Comfort	Overall
4	4	5	5	4

Overall Rating:

"Harrahs"
By Anonymous on Wednesday, October 28, 2009

Visitor Review
Always a pleasure @ harrahs...next to the borgata , its the best in AC!

Service	Condition	Cleanliness	Comfort	Overall
4	5	5	5	5

Overall Rating:

By Anonymous on Wednesday, October 28, 2009

Visitor Review
This visitor did not leave a comment.

Service	Condition	Cleanliness	Comfort	Overall
3	3	2	3	4

Overall Rating:

Nice Hotel, Poor Service
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Harrah's is newly renovated and is beautiful inside and out. The marina location is ideal for a weekend getaway and the ocean and bay views are fabulous. The only downside that I would point out is that the service at the casino is awful. Be prepared to wait 30 minutes for a drink; 45 minutes if you happen to win on a machine etc. Complain to management and the attitude is that you are bothering them.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	3

Overall Rating:

Waitress Servivce Incredibly Slow ! I'M Still Waiting for My Water
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Went to harrah's in august order water from thw waitress, I waited for 20 minutes or more she never returned. Slots are also very tight.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	1

Overall Rating:

1St Time At Harrah'S
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Ist trip here. The room was very nice with a view of the marina at a good price. I thought the food was good and all the hotel staff were competent and friendly. The hotel was better than I thought it would be, considering I usually go to vegas. The vegas comparison ends with the casino. Tight slots, small payoffs, and if you smoke you can't find an ashtray, so you have to carry your ashtray with you when you change machines. This is why atlantic city will never compare to vegas. May 31, 2003.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	3

Overall Rating:

Harrahs Pet Rats
By Anonymous on Tuesday, June 13, 2006

Visitor Review
When we checked into our room there was a terrible smell " like something had died " when we phoned the hotel operator they sent someone up to the room to find out what the smell was. It was a dead rat and nobody from the hotell even appologized.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	1

Overall Rating:

Amazing.....
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I have stayed at harrahs several times and have always been treated very courteously and the hotel and restaurants are just wonderful along with all the staff. I look forward to returning soon.....good luck with the beautiful remodeling of the entire facility....

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	5

Overall Rating:

Great Room, Great Location…
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Stayed in may 2003 and had a great time. Was given a room in the new tower (make sure you ask for it--no extra charge)--it was just beautiful--had a full-sized sofa, chair & ottoman, huge bathroom, refrigerator, and a wonderful view of the bay & the ocean in the distance. Very close to the new borgota, so location is ideal.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Gone Downhill
By Anonymous on Tuesday, June 13, 2006

Visitor Review
My family and I have been going to harrah's for many years and used to love the hotel and staff. We did not go last year and it is amazing how much things can change in two years. The front desk could not possibly be further from the parking garage and the line for check-in was about a twenty minute to half hour wait for gold card members. (silver and platinum members did not have to wait). The room was supposed to have a view of the bay which in all fairness was visible from the far left side of the window. The couch had some substance all over it and the carpet and chair had huge stains. The mattress was old, worn and not even centered on the bed frame. We were so disgusted, but had waited so long to check in that we decided to deal with it for the night, rather than waste any more time.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	1

Overall Rating:

Always Impressed
By Anonymous on Tuesday, June 13, 2006

Visitor Review
As always I am very happy with harrahs. I have had people say they don't like it because it is not on the boardwalk, but they more then make up for it in food quality, gaming area, rooms and service. I never wait for anything there. Check in and out is always easy. I tried staying somewhere else as a change, but that was a mistake because harrah's is the best there is. I also got to stay in the penthouse recently. It was absolutely gorgous. Hope to do that again. I have stayed there 5 times in the past four months. Always keeps me coming back. Everyone is so friendly and exciting for you when you win. Keep up the good work harrahs. I reccomend everone go here.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	5

Overall Rating:

Nice Stay
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Big casino lots of slots however not many tables which meant seats at the tables hard to find. Dealers very friendly best time to gamble early morning hours. Resturant---you better be rated or you better plan on a loooong wait. Room service excellent but $$$$$. Great location! Boardwalk hotels are all located in a combat zone. Stay at harrahs/trump marina/ or the new hotel next door. Stayed labor day 2003.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Never Again
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I il stayed at harrahs on july 26th till july28th 2003 never again.when I called to book our room on july 10th I asked for the new building they said they couldnt promise us anything. Ididnt like that comment whenwe got there they said the new building was booked we said we booked early hoping to get the new building they said they save those rooms for vips. So we ended up in the old hotel .our room faced the marina it was not very clean it smelled musty and the couch was stained and the two chairs. We had two double beds and the bed closes to the door had tiny bugs on the sheets I think they were bed bugs. We told the front desk nobody came to check the bed I would have went somewhwre else but everything was booked .when I got home I went to their website and wrote them and they never wrote back. We are sticking with ceaers.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	1

Overall Rating:

They Wont Let Me Play....
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Have been visiting this casino for many years love the idea its off the boardwalk..its a beautiful hotel but have not been able to play the slots to my advantage in many visits...use to go every 3 months or so but after losing terribly for so long we decided to try waiting 6 months still no luck... The staff is very friendly on the floor... The fantasea reef has a great buffet but the price has steadily increased to 25.00 a person ... Quite alot , unless your a 2+ plater...plus the restaurants vary their availability for being open... Breakfast at the buffet is still reasonable and great... Except for the free room this hotel no longer offers me incentive to take a 6 hour ride to and from when I can get the same treatment and kind of play at our ct casinos in a 2 hour round trip.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	3

Overall Rating:

Running A Business With A Terrible Satff
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I received complimentery rooms from harrah's atlantic city and booked a room for july 4th. 2004. I had stayed at harrah's many times previously. On the july 4th. Trip I was denied a comp room. I explained that we had a arrived by bus and I intentended to stay at several casinos using built up comps and my return bus ticket was for several days later. I was met by open hostility by all staff members. I went to several other casino's they were all booked for the 4th. I returned again to harrah's and tried to explain my plight. I was met again by open hostility. Harrah's advertizes it " is the friendliest place. It is a horrendeous hell hole. I will never visit their casino again and I will tell others about my ordeal in order for them to avoid this place. I had to pay $375.00 for a cab in order to return home. Harrah's I hope you wallow in the ignorance of your staff.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	1

Overall Rating:

Shove Your Comps Harrah'S
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Haven't had a room comp. All summer,but in the winter when they need the business will probaly get one.but we don't care anymore because soon penna.will have its own gambling and we can forget about a/c and there measley handouts!!!

Service	Condition	Cleanliness	Comfort	Overall
4	0	4	4	1

Overall Rating:

Great Hotel...Not So Great Casino
By Anonymous on Tuesday, June 13, 2006

Visitor Review
My husband and I returned last night from a weekend trip to harrah's hotel and casino in atlantic city. I was very pleased with the service that we received at the hotel. All of the staff members that we encoutered were very helpful and friendly. We stayed in the marina towers, and the room was spacious and clean. We did request non-smoking and received a smoking room, but that didn't affect our opinion of the hotel in general. I do agree that there is preferential treatment shown to diamond card members, which slightly offended me. For example, there are separate lines for restaurant seating, and diamond card members are seated first. My complaint was with the casino and their lack of comps. My husband and I spent a large amount of time and money in the casino playing blackjack. While we had an enjoyable time there, we did encounter a few rude dealers as well as a very rude pit boss.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Unfair Comps
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I agree with the person on the no comp rooms in the summer. Both me and my husband are plantium members and he did not get a comp room from dec 2003 until oct. 2004. We go every month to atlantic city and play at harrahs or showboat and they gave me a free room each month plus free buffets. My husband would get a buy one get one free buffet. We spend the same amount of money whle we are there. He e mailed harrahs about this because our last stay we had gold card members tell us they got 2 comp rooms a month plus the free buffets. They just gave him a bunch of bull about how it is figured. But its a fynny thing because the next offer which is october he has a comp room. I dont know their system for comps but it sure is screwed up.

Service	Condition	Cleanliness	Comfort	Overall
4	0	4	5	3

Overall Rating:

Clean Room
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Cleanist hotel room i've ever seen. Everyone was very kind & courteous. The only trouble we had was, we had a 2-free buffet coupons from the fantasea reef buffet, but the seating for us & many others was 10 pm. That was not appropriate for any of us. We went else where we didn't have to wait 6 hous to eat.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Favorite Hotel
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Arrived at harrah's on sun. Dec. 12th, after staying at the showboat on sat. This hotel is a step up from the showboat. Greeted with all smiles at the check-in area. The check-in area is more up-scale than showboats. Beautiful decor throughout. Were in the room in less than five minutes. Large room with everything you need, execpt a safe. Bath area very clean, as was the room. Not to lucky, although won some playing video poker. Had a great time overall, looking forward to our next stay. Good luck.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Great Customer Service Front Desk
By Anonymous on Tuesday, June 13, 2006

Visitor Review
We are regular visitor of altantic city,we came down often & stay in different hotel the best that we experience good service are the front desk & all the staff are very nice ,harrahs employee are very nice & attentive,rooms are big ,good frigde ,very nice shower,& hot tub is very relaxing ,internet service is quite expensive, but if u dont want to gamble u can entertain u'rself checking u'r email keep up the good job. Happy holidays.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	5

Overall Rating:

Dirty & Cheap
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I had a comp stay with my total rewards program. Check in was a nightmare since at no time was I informed a credit card was needed, good old american cash was not accepted. After about a 2 hour delay; I had to travel over 10 miles to purchase a secured credit, we checked into our room. At first glance the room looked fine, but upon further inspection I found trash on the floor in various areas, stains on the tub, dust on the desk and window sill, and an inadequate supply of creamer, sugar, pillows and towels. Before going to dinner, I called down for these items and they were delivered. About a week after my stay I received $12 bill for linens. I immediately called the hotel and was told there were towels missing after I checked out. I was appalled! I explained that I requested an adequate supply from housekeeping when I checked into the room but at no time was there any extra; therefore how could there be any missing! I've discovered that not only aren't these rooms double checked for cleanliness, but they're not checked for sufficient amentity supplies either. I suppose their housekeepers stock their homes and then the hotel charges it's guest for missing items. I sent a letter to the hotel management and never received any reply. My suggestion to anyone needing overnight accomodations in atlantic city; do not stay at harrahs!

Service	Condition	Cleanliness	Comfort	Overall
2	0	2	2	1

Overall Rating:

Not Impressed With New Restaurant
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Recently returned from harrah's a.c. the room was fine but a little more attention can be made to housekeeping, such as exhaust vents in bathroom - very dusty. Tried out the new restaurant (cesci) on its first night and was not impressed. The food was o.k. But did not care for the menu. On one night there was only one restaurant available and that had a very long line. Why would a casino ceo want their customers to spend so much time waiting on line when they could be spending in the casino? More attention should be given to dining options.

Service	Condition	Cleanliness	Comfort	Overall
3	0	3	3	2

Overall Rating:

Favorite Ac Casino
By Anonymous on Tuesday, June 13, 2006

Visitor Review
We visit harrah's about 4 times a year and find it to be the best casino in a.c. we have never had a problem with harrah's except for the lack of sufficient non-smoking areas; the failure to enforce non-smoking in those areas so designated; and the loud banging and screaming music frequently played over the intercom.(a problem with virtually all the casinos in a.c.) it is unfortunate that the casinos were able to be exempted from the "no smoking in public places" law recently passed. There is no comparison to the boardwalk casinos that seem to be so "seedy".

Service	Condition	Cleanliness	Comfort	Overall
5	5	5	5	5

Overall Rating:

Harrah'S - A Different Experience
By Anonymous on Tuesday, June 13, 2006

Visitor Review
In over 20 years of going to harrah's, I have never had a bad experience. Most times I stay two nights, but several times I have stayed four-five nights. I was there xmas '05 with my daughter and we shared a lovely holiday.

Service	Condition	Cleanliness	Comfort	Overall
5	5	5	5	5

Overall Rating:

New Favorite In Ac!
By Anonymous on Tuesday, June 13, 2006

Visitor Review
My boyfriend and I stayed at harrah's mar 27th thru mar 31st. Neither of us had ever been to this property. We usually stay at showboat, but due to our total rewards points had 3 comped nights at harrah's but showboat was 79.00 each night. So it was harrah's here we come!!! We were both surprised at how nice the hotel was! The lobby was beautiful with huge fish tanks behind the front desk. The wait in lline was no more than 5 minutes and the desk clerk was very friendly and without asking gave us a newly renovated room in the bayview tower. Our room was extremely clean everything looked new and was in great condition. The marble bathroom was huge with a large bathtub and seperate shower. Water pressure was great and everything in our room worked great. One night we wanted room service but the room had no menu we called downstairs and one was brought to us pretty quickly. After ordering it took about 30 minutes to receive out food which was delicious and hot. Hotel experience was great but we did find the slots a little tighter than showboats. The third night we had one bad experience at the corner grill. The guy at the counter was pretty rude and sneezed all over his hands and went right back to serving/preparing food!!!!!!! We told the concierge who was very polite and he comped our other night!!! Great service!!! I have read other towers are kind of run down but I can't comment on them. The crowd here is a little older and calmer than the showboat, they don't have any bus trips coming in. Also drink service at the slots wasn't so hot. I ordered a drink twice and the waitress never came back!?!!! Found gaming floor clean and no overpowering smoke smell. We were driving so the distance from other casinos and boardwalk wasn't an issue. Would recommend had great time!

Service	Condition	Cleanliness	Comfort	Overall
4	5	5	5	4

Overall Rating:

Whats Up
By Anonymous on Tuesday, June 13, 2006

Visitor Review
We have been diamond club members since the end of 2005 and felt that this time our one night stay was less than enjoyable. We are realistic and expect to lose money for our entertainment on the casino floor, but somehow there was something lacking from our other visits over the last 3 years.

Service	Condition	Cleanliness	Comfort	Overall
2	2	2	3	2

Overall Rating:

Absolutely Horrid!
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I am outraged that this Hotel/Casino can charge an astronomical amount for a room that is so sub par and get away with it (w/ tax on a Sat. night $275!). Not only did we have to deal rooms in a tower that should be demolished, we also had two rooms of hoodlums across the hall from us who decided to expand their party out into the hallway. We had to request to be moved to another disgusting room. We observed several problems with the same hoodlums in the public areas of the casino, including brawls in the Sapphire Bar. These types of people are one reason Harrah's rooms are in a shambles. I guess Harrah's will let any number of people stay in any one room at a time, and will put up with pretty much any type of behavior. I am writing a letter to them and the AC Conv & Vis Authority. Harrah's just confirms what we have always known - Atlantic City is a Las Vegas Wanna Be and will remain a Has Been.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	1

Overall Rating:

Great Rooms--Friendly Staff
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Harrahs is a really nice place to stay. The rooms are really great. They are big and clean and the bed is very comfortable. The bathroom was roomy and clean. I stayed at the paris in vegas and this room was better than that ( & believe me I paid alot more there).the housekeeping staff were very friendly and did a wonderful job. They need more people working at the front desk though, we had to wait a while before we could check in. We could check in at 2:00, and there was a long line and only 3 people were working the desk.they have 6 restraunts you can enjoy. I just went to the reflections on the 1st floor and be prepared to wait unless you have diamond express. The food is really good though.the jitney buses can take you to the boardwalk. They go by all the time, so there is little or no wait.overall the hotel is very, very good. I definately will be back again.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Stay Else Where!!
By Anonymous on Tuesday, June 13, 2006

Visitor Review
We stayed at harrahs ac in may 06 . We waited 2 1/2 hours for our room. At 3:30pm we were in. Our group was to get rooms at 1pm. If you get a gold rewards card you now become a second class citizen go to the back of the bus!! There are 2 lines for everything .1 platinum or diamond 2 gold . You watch people cut in line and you wait. If you sitting at the slots or the tables and you ask for a beer you get a cup. Only platinum or higher get a bottle of beer.i know that big rollers get better perks but you don't see that in other casinos. The marina leaves you feeling trapped!! You can't leave harrahs unless you pay for transportation . Go to the boardwalk to say not the marina.

Service	Condition	Cleanliness	Comfort	Overall
4	4	5	4	2

Overall Rating:

Bargain of A Lifetime
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I am starting a new job on monday and I wanted to get away for a few days before I began. Living in new jersey I decided to go to ac for wed and thurs. I found a rate on the computer for 49.00 per nite. This deal will last thru feb. On mon's thru thurs. I had a waterview room in the harborview section. It was large and clean with a lovely bathroom. I gambled a little, swam, jacuzzied and used the equipment in the gym. The food was good too. The staff was exceptionally friendly and accomodating. I highly recommend this hotel. Ive sated in nearby absecon for much more money. Go have a great time.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Good Place To Stay and Play
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I hadn't intended to write a review until I read the preceding one. I too am disabled and had no problem because of it at Harrah's. Every person there, staff and patrons alike could not have been more helpful and kind. I had a special deal also and there were a few glitches but life is like that. Everything was worked out, it just took a little time. I certainly never felt like I was treated disrespectfully because I was disabled, quite the contrary.

Service	Condition	Cleanliness	Comfort	Overall
4	0	4	3	4

Overall Rating:

Our Favorite Ac Hotel/Casino
By Anonymous on Tuesday, June 13, 2006

Visitor Review
My wife and I stay 12 nights a year at harrrah's. Sometimes comped - sometimes not.we took my mom here for christmas. I'm taking my wife back mid february for her birtday. All ac casino hotels add on $12 a night, even for comped rooms, for things such as taxes. Harrah's is in the marina area. A quieter, more relaxed area. You can easily walk to trump marina or bogata casinos from the northeast casino exit ( by the escalator to the self park garage ). If you go to the right you can take the pathway under the bridge/highway to trump. About a 5 block walk. If you go to the left you can take the bayside path about 8 blocks to the borgata. We always get nice rooms and excellent house keeeping services. I advise checking in before 8pm if you have a particular type of room you need ( non-smoking, etc.). Sometimes on certain days the buffet line can be an hour wait ( once in a blue moon it can actually be 2 hours ! ) so plan on going off hour if you can. Like all ac casinos there is a quick line for higer rated players. ( they should include hotel guests, but don't .) Food at reflections is good. And so is room service. They also have a small snack bar with reasonably priced sandwiches (e.g.$ 8. For a roast beef served with a bag of chips). The eden lounge is usually lively with a good top 40/show type band. One of the few lounges in ac that has a dance floor ! We like to dress up and party on friday and sat. Nights. But the rest of the time we like things relaxed ... Harrah's doesn't have bus day trippers, so things can be a bit quiet during the week, especially off-season ( labor day to memorial day ). We like this about harrah's ! ! Also too many people don't bring children here because it is not on the boardwalk. You can get a cab to the boardwalk area places for $11., or take a jitney ( privately owned mini-bus ) for $2. These prices are about the same as nyc's or philly's transportation choices. We usually just drive unless we have been drinking. Or sometimes we take a cab over to the wave at trump to catch the band over there. That is only a $7 ride. Also harrah's is close to brigantine ( just over the toll free bridge !) Where there are some nice restaurants and lounges for the 30+ crowd. There is also a small shopping center there where you can pick up supplies. And remember to check your comps at a kiosk before you leave, just in case you won't be back for awhile.

Service	Condition	Cleanliness	Comfort	Overall
4	0	4	4	5

Overall Rating:

Comments On Reviews
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Some comments on some reviews: there is no highway to cross if you walk out the bus door and cross the small entrance road and stay on the sidewalk to trumps marina. Reflections restaurant is open 24/7. All harrahs food is good but pricey. Harrahs might think about a fast food chain for the seniors and kids. Harrahs is constantly remodeling the playing floor and it is getting bright and looking good. Rooms are clean and often available before noon, thanks to vickie and the pleasant girls on the registration desk. I have never met an unpleasant employee--sometimes one who didn't understand english very well, but she promptly got someone to help us. I get to harrahs 1-2 times a month. I have completely given up on borgata--too cold and unfeeling, too tight slots and compsystem.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Great Time...Great Deal...Fabulous Staff
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I have not been to atlantic city in many years...a few teachers and I decided to go overnight since they offered a fantastic rate midweek during the president's week vacation.we went with very few expectations and we were so pleasantly surprised! We checked in at about 4pm. Lourdes, at the front desk reception, was just lovely and very efficient. The only down side was that she asked us to wait for one hour since the room was not ready. By 5pm though, we were on our way up to the 15th floor with a fantastic view and lovely room. As a previous review had mentioned, harrahs is not on the boardwalk. It is just a few minutes by car. It offers a more tranquil atmosphere. The guest room was extremely quiet and you had your choice of machines at the casino. The indoor pool and hot tub was nice, but once a few children started to arrived and do cannonballs, the decibel level was quite intense!there was a short wait at the 24 hour restaurant, but only 5 minutes or so. We did not go to any other restaurant, thought the buffet prices seemed a bit steep... I cannot say enough about the staff there. Everyone, and I mean everyone, could not have been more pleasant. From the first reception to the maids, pool and casino staff, they all had a smile and greeted you...overall...kudos to the staff! We had a great time...it was a wonderful "get away".

Service	Condition	Cleanliness	Comfort	Overall
4	0	5	5	5

Overall Rating:

Enjoyed The Atmosphere
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I just recently started going to ac to enjoy the gaming, and as the night continued, I began to get tired. I asked about a available room for the night at the harrahs from one of the gaming managers, and he was very nice and informative. I had never heard of a poker rate room until he informed me that since I was playing in the casino, they could see if I could get a rate of $49.00 plus tax for the room. Also it was 3 in the morning at the time of the request. He found and put a room available aside for me. I should mention that it helped that I had signed up for their total rewards card, which gives you certain benifits. Look into that when you first get there. Overall, it was a very good experience, just don't order for room service as the food was very expensive for what you are getting. There is a 24 hour place to eat in the casino, I would suggest going that route.

Service	Condition	Cleanliness	Comfort	Overall
4	0	4	4	4

Overall Rating:

Compensation Was Lovely!!
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I had 2 free night at harrah's and unlike many of the reviews i've just read, my experience was a good one. I did however, have to stand in line to register with the front desk for about half an hour-but I did complain and they compensated me (w/ no problems) a suite!! It was beautiful and I will always return to harrah's!!!!!

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Hotel Good...Food/Casino Service Sucks.....
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Went to harrah's. The casino service sucks....unless you like waiting around 30 minutes for them to fix the broken slot machine so you can get your tokens. Food service at 'reflections' food joint is slow and the food is over priced. I wish vegas was closer.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	2

Overall Rating:

Great Classy Cocktail Hostess, Excellent Accomidations
By Anonymous on Tuesday, June 13, 2006

Visitor Review
I was a guest in your hotel and found it to be as fine or even better than lots of five star hotels I have visited.i turned enough money on the slots to earn a diamond card but still went home with more cash than I brought with me. All this took place on february 27/28. The highlight of playing in your casino was the wonderful service we received from your cocktail hostess, ms.barbie davis who made sure that our white russians were always in hand.iwas a guest of a friend in room 6029 which exceeded all of my expectations based on stays at laughlin or lasvegas. Alantic city is only a 6hr drive and I cant wait to get back?. I hope ms. Davis will be made aware of our appreation.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	5

Overall Rating:

The Friendliest Staff Ever
By Anonymous on Tuesday, June 13, 2006

Visitor Review
We stayed at harrah's atlantic city for the first time on april 6 and 7, 2004. The accommodations were delightful with a charming view of the marina. What impressed us the most, however, was the friendliness and extraordinary helpfulness of the entire staff. From the moment we checked in to the time of our departure everyone with whom we came into contact went out of his or her way to make our stay more pleasant. We have enjoyed other harrah properties in the past. This one went above the high quality of casino, restaurants and service that we have come to expect from harrah's.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	5

Overall Rating:

Great Time
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Got a two night comp at harrahs, stayed in the bayview tower(first time) great room, large, big bathroom and even a coffee marker, stayed at harrahs before, but always in the older towers, the bayview doesnt compare, just a great room. If anyone has a chance they have to eat at the white house rest. World famous they have to have a picture of every entertainer in the world that ate there.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	5

Overall Rating:

Loved Harrah'S Marina
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Restaurant service was excellent.desserts were delicious.black jack dealers took the time to explain the game rules.floor drink ladies were friendly and courteous.slots were about 100 times more loose than here in canadai would recommend harrish to everyone.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	4

Overall Rating:

Exceeded Expectations!
By Anonymous on Tuesday, June 13, 2006

Visitor Review
Visited harrah's marina from 20-23 may. I am a repeat visitor to harrah's and always enjoy myself. This trip I noticed that because of the intense competition between harrah's and the borgata, and the other atlantic city casinos a new level of service. Over the course of my four day visit I noticed a terrific level of service from all employees. All staff took the time to give me their name and make sure that I knew they were their to be of service. The drink service in the casino was quick and drink orders were taken and delivered 100% correctly. Enjoyed a meal at the fantasea reef buffet where the food is prepared with care. The expanded dessert section will make people abandon their atkins diet for at least one meal. The blackjack dealers are some of the best in atlantic city in my opinion. I think that you will enjoy your stay.

Service	Condition	Cleanliness	Comfort	Overall
0	0	0	0	5